General Questions for Tuckersmith Communications


Pay Online with SMART HUB

The number one advantage to using our PAY NOW online payment feature is that your payment is immediately applied to your account. Paying online through your financial institution can take up to 2 business day before we receive payment. 

  1. Click the PAY NOW option in the top menu 
  2. You will be redirected for the main PAY NOW login screen. Enter your Billing Account Number and the Last Name or Business Name on your account. 
  3. Click Submit 
  4. Select the account you would like to pay. 
  5. Type in the amount, or it will default to the total owing. 
  6. Select PAY NOW then Make Payment on the next screen. 
  7. Fill your card [VISA, MasterCard or VISA Debit] information and click continue. 
  8. You will then be given the option to receive an email receipt for your payment.

Understanding Your TCC Bill

Understanding your first bill upon joining TCC or adding an additional service can sometimes be confusing.  There are 2 main points to remember:

  1. We, like many providers, bill a month in advance 
  2. All services will prorate from the day you hook up 

Understanding Your TCC Bill

All items in the blue box show your charges for a full month of service as depicted by the date column.

All items in the red box show the prorated amount for that same service from the date you hooked up to the end of that current billing cycle.

As always, do not hesitate to give our office a call with any questions! 

Legal Stuff & Terms of Service
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