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Accessing Your Voicemail

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The first time you access you voicemail box you will be asked to set up your mailbox, and record your name and a greeting to be played by callers. When you have one or more unheard voice messages waiting, your phone will display a solid red light on the top of the phone.

From your own phone:

  • Press the Messages button or dial *98.
  • Enter your voicemail password.
  • If you have new messages, the messages will be identified.

After hearing any new messages, you will be presented with the Voicemail Main Menu.

From another phone:

  • From an external phone either:
    1. Dial the voicemail access number: 519-263-1234 OR,
    2. Dial your main telephone number and press *
  • When prompted, enter your 10 digit number.
  • When prompted, enter your voice mail password + #.
  • If you have new messages, the messages will be identified.

After hearing any new messages, you will be presented with the Voicemail Main Menu.

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