Effective Thursday, April 8th our retail locations are OPEN BY APPOINTMENT ONLY. Full COVID-19 Response update here.
The first time you access you voicemail box you will be asked to set up your mailbox, and record your name and a greeting to be played by callers. When you have one or more unheard voice messages waiting, your phone will display a solid red light on the top of the phone.
From your own phone:
- Press the Messages button or dial *98.
- Enter your voicemail password.
- If you have new messages, the messages will be identified.
After hearing any new messages, you will be presented with the Voicemail Main Menu.
From another phone:
- From an external phone either:
- Dial the voicemail access number: 519-263-1234 OR,
- Dial your main telephone number and press *
- When prompted, enter your 10 digit number.
- When prompted, enter your voice mail password + #.
- If you have new messages, the messages will be identified.
After hearing any new messages, you will be presented with the Voicemail Main Menu.