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Acceptable Use Policy

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To protect the usefulness and enjoyment of the Internet for our members and for other users, we strongly suggest you read this document outlining our policies on network abuse.

Please read our Acceptable Use Policy

Tuckersmith Communications Co-operative Limited Internet Service (TCC) is committed to being the best possible internet provider. To assist us in protecting the usefulness and enjoyment of the Internet for our members and for other users, we strongly suggest you read the following document outlining our policies on network abuse. The activities described below constitute violations of the Tuckersmith Communications Service Agreement that may result in the loss of your service.

The Acceptable Use Policy prohibits activities that include, but are not limited to, those described below. The terms of this policy may change at any time and without prior warning; you are responsible for informing yourself of changes to this document by consulting this page.

(For the purposes of this document, "Internet host" means any computer or electronic device connected to the Internet).

General Acceptable Use Policies

You are prohibited to use your TCC account in conducting activities that include, but are not limited to:

  • Transmit unsolicited messages which, in the sole judgement of TCC, causes significant disruption or elicits complaints from other Internet users.
  • Harassing users or groups in any way.
  • Impersonating users from TCC or any other Internet service providers in any way.
  • Transmitting, receiving, distributing or storing unlawful material of any sort, including but without limitation, copyright protected materials, material infringing trademarks, intellectual property rights of others or any other material that is a violation of any applicable law.
  • Transmitting, receiving, distributing or storing any program or information designed to assist users in defeating copy-protection, registration and any other anti-theft mechanisms associated with commercial or shareware programs.
  • Transmitting, receiving, distributing or storing any program or information designed to assist in the fraudulent use of telecommunications services.
  • Using an Internet host's resources in a manner not authorized by its administrators. This includes mail relaying.
  • Transmitting chain letters, make-money-fast or pyramid style schemes of any sort.

Electronic Mail

In addition to the "General Acceptable Use Policies", while sending electronic mail, you are prohibited from conducting activities that include, but are not limited to:

  • Transmitting identical or substantially similar unsolicited e-mail messages.
  • Promoting or facilitating the transmission of unsolicited e-mail messages.
  • Attaching an excessively long signature to your messages.
  • Forging the headers of your e-mail messages in any way.
  • Sending messages to disrupt or cause difficulties in receiving other email.

TCC has a Zero Tolerance for unsolicited e-mail messages (spam). Actions contrary to the terms of the TCC Acceptable Use Policy will result in the suspension and / or termination of your account and may result in further penalties. The account owner is responsible for any and all action that originates from his / her account.

Customers who maintain bulk "opt-in" e-mail lists must have a method of confirmation of subscriptions and be able to provide that information as evidence when requested by the TCC. At the discretion of the TCC, if no such evidence is available, messages could be considered as unsolicited.

Newsgroups / Discussion Forums

In addition to the "General Acceptable Use Policies", while posting to newsgroups or any other discussion forum, you are prohibited from conducting activities that include, but are not limited to:

  • Posting advertisements, commercial or unsolicited messages of any kind, unless expressly permitted by the charter or FAQ.
  • Posting binary or excessively large files of any kind, unless expressly permitted by the charter or FAQ.
  • Posting substantially identical messages to more than 10 newsgroups.
  • Attaching an excessively long signature to your messages.
  • Forging the headers of your postings in any way.

Newsgroup and forum postings must comply with the associated charter or FAQ. If a posted message does not fall within the topic or ideals of the discussion identified by the charter or FAQ, at the discretion of TCC, could represent an infraction of the TCC Acceptable Use Policy. Users posting messages to newsgroups or forums are responsible for making themselves aware of the rules of conduct, prior to posting.

IRC/Chat

In addition to the "General Acceptable Use Policies", while using IRC or any other chat service, you are prohibited from conducting activities that include, but are not limited to:

  • Sending messages that include advertisements or commercial content of any kind in an unsolicited matter.
  • Attempting a Denial of Service attack either automated via a bot or manually conducted.

Additionally, while using an IRC Server or Internet Chat Service, you must be in full compliance with the rules and regulations set out by the server administrator.

Network / Security

In addition to the "General Acceptable Use Policies", while using your TCC account, you are prohibited from conducting activities that include, but are not limited to:

  • Causing an Internet host to become unable to effectively service requests from other hosts.
  • Analyzing or penetrating an Internet host's security mechanisms.
  • Forging any part of the TCP/IP packet headers in any way.

You are solely responsible for the security of your system. While connected to TCC, you are prohibited from any act, committed intentionally or through negligence, which may compromise the security of your Internet host in any way.

Customers found responsible for violation of this Acceptable Use Policy may, at the sole discretion of the TCC, be grounds for the suspension / termination of their account and / or for the application of additional service charges. Also, violation of this Acceptable Use Policy may result in criminal and civil liability. TCC will offer full co-operation with law enforcement agencies if their investigation warrants it.

In the event that numerous complaints are received by our staff in regards to any breaches of this Acceptable Use Policy, at the discretion of TCC, a processing fee per complaint received in addition to an administration fee may be applied to the account.

TCC does not assume liability to our members or other Internet users for failure to enforce the terms of this Acceptable Use Policy. As well, TCC reserves the right to suspend / terminate your account at any time without prior notice.

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