Body
Legal Information from Tuckersmith Communications
Privacy Policy
- View our Privacy Policy
- Download and print our Privacy Policy by clicking here ( PDF document )
Consumer Bill of Rights
- View our Consumer Bill of Rights
- Download and print our Consumer Bill of Rights by clicking here ( PDF document )
Terms of Service
- View / Download our Terms of Service by clicking here
Mobile Terms of Service
- View / Download our Terms of Service by clicking here
Mobile Fair Use Policy
- View / Download our Mobile Fair Use Policy by clicking here
Wireless Code of Conduct - CRTC
- View the CRTC's Wireless Code of Conduct
Internet Acceptable & Fair Use Policy
- View / Download our Internet Acceptable & Fair Use Policy by clicking here
High Speed Internet Agreement
- View / Download our High Speed Internet Agreement by clicking here
ILEC Tariff
- View / Download our ILEC Tariff by clicking here
CLEC Tariff
- View / Download or CLEC Tariff by click here
Customer Service Standards Policy
- View / Download our Customer Service Standards Policy
Consumer Comments (CCTS) & Complaint Escalation Process
- The Commission for Complaints for Telecom-television Services (CCTS) is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services.
- View / Download our Complaint Escalation Process
* Other regulated services can be found in the Ontario Independent Services Tariff available at www.itpa.ca
