COVID-19 UPDATE: All retail locations closed temporarily effective 5pm March 20th. Full statement here.
Are you ready to make the switch to eBill? There is no time like the present!
As a result of the ever increasing costs to print & mail monthly bills, TCC will be implementing a $2 service charge for all bills that are printed and mailed to our customers in the coming months. In an effort to reduce the impact to customers we're offering a $20 one time credit to switch to eBill now and avoid the $2/month charge in the future. Switching is quick and easy, please see below the different options to claiming your $20 credit now. Offer expires April 30th - some conditions may apply.
SIGN UP ONLINE
Signing up through our online portal is by far the best way to familiarize yourself with everything Smarthub has to offer.
- Click the myAccount icon on the top of our home page
- You will need your TCC account number [found on the top right corner of your bill beginning with 112], last name or business name & an active email address.
- Once you complete set up, you will automatically be enrolled in the eBill program & your $20 credit will be applied.
CHAT WITH US
Need assistance while signing up online? No problem!
Click the 'Chat with us!' icon in the bottom right corner of this screen. We are happy to set this up for you after a quick verification of your account.
CALL OR COME IN
We are available Monday - Friday 9am-5pm to help. Give us a quick call, we're happy to assist. 519-606-2211
Remember, we have 5 locations throughout our communities to serve you better. Stop by any one of these locations and a customer service representative will be happy to complete the eBill sign up process for you!